Andrew Marantz has a fascinating story in Mother Jones: “My Summer at an Indian Call Center.” Marantz gives us a glimpse of the life at the other end of the line, where the accents betray M.T.I. (“mother tongue influence”). He also relays the Indians’ perceptions of the Westerners to whom they provide service.
Many people have a bad idea about telemarketer. however , in many third world countries it is sometimes the only decent jobs in countries where unemployment is so high. This story should help dispel a few misconceptions and even apparent hatred of the telemarketers.
Posted by sam